Shipping policy
Shipping Policy
Just For The Kitchen
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Where We Ship
We currently ship to addresses within the United States and Canada only. We do not ship to P.O. boxes, APO/FPO addresses, or US territories at this time.
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Processing Time
All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or public holidays will begin processing the next business day.
You will receive a shipping confirmation email with tracking information once your order has been dispatched.
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Estimated Delivery Times
Delivery times vary by product and supplier. Estimated delivery windows are displayed on each product page and at checkout. As a general guide:
Shipping Window / Typical For
3–8 business days / Most US domestic orders
7–15 business days / Select products; some Canada orders
These are estimates, not guarantees. Delivery times may be affected by carrier delays, weather, public holidays, or other circumstances outside our control.
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Order Tracking
Once your order ships, you'll receive a tracking number by email. Use it to monitor your delivery at any time. If your tracking information hasn't updated within 7 business days of shipment, please contact us and we'll investigate with the carrier.
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Shipping Costs
Shipping is FREE for all orders within the United States and Canada.
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Delayed or Lost Shipments
If your order hasn't arrived within 10 days past the estimated delivery date, please contact us at support@justforthekitchen.com with your order number. We will open an investigation with the carrier and work to resolve the issue as quickly as possible.
For orders confirmed lost in transit, we will arrange a replacement or full refund at no cost to you.
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Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with your order number and photos of the damage. We will arrange a replacement or refund promptly. Do not discard the packaging — it may be needed for the carrier claim.
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Wrong Address
Please double-check your shipping address before placing your order. If you notice an error, contact us immediately at support@justforthekitchen.com. We will do our best to update the address before dispatch, but we cannot guarantee corrections once an order has shipped.
If an order is delivered to an incorrect address provided by the customer, we are unable to accept responsibility for the loss.
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Order Cancellation Before Shipment
If you need to cancel your order before it ships, contact us as soon as possible at support@justforthekitchen.com. We will do our best to accommodate cancellation requests, though processing begins quickly and we cannot guarantee cancellation once an order is confirmed.
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Questions?
Our support team is happy to help with any shipping questions.
Email: support@justforthekitchen.com
Phone: 201-785-7648
Address: 49 Finnigan Ave, Saddle Brook, NJ 07663
We respond to all enquiries within 1–2 business days.
Just For The Kitchen LLC